Terms of service

Terms of Service

Last updated: 6 August 2026

These Terms of Service govern your use of nudr.co.uk and the purchase of products from us. By placing an order, you agree to these Terms.

1. Who We Are

nudr.co.uk is operated by nudr Ltd, a company registered in England and Wales.

Registered Office:

12 Victoria Road

Barnsley

S70 2BB

United Kingdom

Company Number: 16593539

Email: customerservice@nudr.co.uk

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

3. Products

We take reasonable care to ensure product descriptions, images and prices are accurate. Colours and packaging may vary slightly from those shown on screen.

All products are subject to availability. We reserve the right to amend product specifications or discontinue products where necessary.

4. Orders

Your order is an offer to purchase our products. Acceptance of your order takes place when we send you an email confirming your order has been accepted.

If we cannot accept your order, we will notify you and provide a refund where payment has already been taken.

We reserve the right to refuse or cancel an order where pricing errors occur, stock is unavailable, or fraudulent activity is suspected.

5. Prices and Payment

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

Payment must be received before your order is dispatched.

6. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by courier services or events outside our reasonable control.

Responsibility for the goods passes to you when they are delivered to the delivery address provided.

7. Returns

Please refer to our Returns Policy for full details.

If you purchase online, you have the right to cancel your order within the statutory cancellation period provided under UK consumer law.

For hygiene and product integrity reasons, opened or unsealed laundry powder cannot be returned unless it is faulty, damaged, or not as described.

Nothing in these Terms affects your statutory rights.

8. Faulty or Incorrect Products

If your order arrives damaged, faulty, or you receive the wrong item, please contact us at customerservice@nudr.co.uk as soon as possible. We will provide the appropriate remedy in accordance with your statutory rights.

9. Acceptable Use

You agree not to misuse this website or attempt to interfere with its operation, security, or functionality.

10. Intellectual Property

All content on this website, including text, photographs, graphics, logos, branding, product descriptions, and other materials, is owned by nudr Ltd or its licensors.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

11. Limitation of Liability

Nothing in these Terms limits or excludes liability where such liability cannot legally be excluded under the laws of England and Wales.

Subject to this, nudr Ltd shall not be liable for any indirect or consequential loss arising from the use of this website or our products.

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms, please contact us:

nudr Ltd

12 Victoria Road

Barnsley

S70 2BB

United Kingdom

Email: customerservice@nudr.co.uk